Back to Building and Running an ACO
Module 4
Managing the Core Levers
The three operational levers that move results: attribution, care management, and the network where leakage is won or lost.
3 lessons About 14 min
By the end of this module, you will be able to:
- Manage attribution as an operational lever rather than a fixed input
- Design care management around transitions and the moments of highest value
- Quantify network leakage and explain why it undercuts an ACO's savings
- Attribution Management Who is on your list, and can you influence it? This lesson covers managing attribution as an operational lever, not just a rule you are handed. About 5 min
- Care Management Operations Care management is where an ACO's strategy becomes real work. This lesson covers the engine that actually moves cost and quality. About 5 min
- Network and Leakage An ACO is accountable for care it may not deliver. This lesson covers specialist engagement, post-acute networks, and the leakage that undercuts savings. About 4 min
Module quiz
Answer all questions to see your score.
1. Why does voluntary alignment matter to an ACO?
Letting patients designate their clinician can capture attribution claims-based rules miss and stabilize the managed population.
2. Which is one of the highest-value opportunities for ACO care management?
Post-discharge transitions are high-risk and high-opportunity, which is why real-time ADT alerts are so valuable.
3. What is 'leakage' in an ACO?
The ACO owns its patients' total cost wherever care happens, so care outside the coordinated network is costly and hard to influence.