Back to Module 5: Quality, Benchmark, and Sustainability

Lesson 2

Benchmark Strategy Over Time

About 5 min

The benchmark decides whether your work shows up as savings. This lesson covers how to understand and plan around it, including the ratchet.

The finance and evaluation courses established that the benchmark is the counterfactual: the number the ACO’s actual spending is measured against. For an ACO operator, the benchmark is not just an accounting input; it is a strategic variable to understand and plan around over the life of the agreement.

Know how your benchmark is built

An ACO cannot manage to a target it does not understand. The operator needs to know, concretely:

  • What historical baseline the benchmark is built from.
  • What trend is applied to project it forward.
  • How risk adjustment modifies it for the population’s health.
  • Whether and how regional spending is blended in.

Each of these, from the finance course, moves the benchmark, and therefore moves whether the ACO’s real efficiency shows up as savings. An ACO that understands its benchmark can set realistic internal targets; one that does not is flying blind toward reconciliation.

The ratchet

The hardest strategic problem is the one the earlier courses named: the ratchet.

Worth remembering: when an ACO succeeds in lowering spending, its future benchmark may be rebased from that lower level. Having wrung out the easy inefficiency, it must keep finding savings from an increasingly efficient base to keep showing results. Early success can make later success harder. This is not a reason to avoid saving, but it is a reason to expect the savings curve to flatten and to plan for it, rather than being blindsided when year-five savings are harder to earn than year-two savings.

Strategy follows the benchmark

Understanding the benchmark shapes real decisions:

  • Risk track timing. How the benchmark is set influences when moving to two-sided risk is favorable.
  • Where to invest. If regional trend is blended in, the ACO’s performance is partly judged against its region, which shapes strategy.
  • Realistic expectations. Knowing the ratchet is coming lets leadership set multi-year expectations that survive contact with reconciliation, and keep participants engaged when the easy savings are gone.

The lesson from the whole finance-and-evaluation thread is that the benchmark is negotiable, consequential, and knowable. An ACO that treats it as a black box surrenders its most important strategic variable.

Key takeaways

  • The benchmark determines whether an ACO’s real efficiency registers as savings, so operators must understand how it is built.
  • The ratchet means early success can lower future benchmarks, flattening the savings curve over time.
  • Understanding the benchmark shapes risk-track timing, investment, and realistic multi-year expectations.

Check your understanding

What is the 'ratchet' problem an ACO faces over multiple years?

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