Back to Module 4: The Negotiation

Lesson 2

Where the Leverage Is

About 5 min

Not everything is negotiable, and leverage is unevenly distributed. This lesson covers what you can actually move and what gives you the power to move it.

Negotiation is only possible where there is leverage, and leverage in value-based contracting is unevenly distributed. Knowing what you can actually move, and what gives you the power to move it, keeps you from wasting effort on fixed terms and from missing the ones you could have won. This lesson maps the leverage.

What is negotiable, and what is not

The single biggest divide is government versus commercial:

  • Government programs (MSSP and similar) are largely standardized. The tracks, benchmark methodology, and quality requirements are set by rule, and an individual ACO cannot negotiate them. The choice there is which program and track to enter, not the terms within it.
  • Commercial and Medicare Advantage contracts are negotiated. Benchmarks, risk levels, caps, attribution, quality terms, and data rights are all, in principle, on the table, and far more is movable than many provider organizations assume.

Knowing which world you are in tells you whether you are choosing among fixed options or genuinely negotiating terms.

What gives you leverage

In the negotiable world, your power comes from a few sources:

Worth remembering: leverage comes from mattering and from alternatives. You have power to the extent the payer needs you, for network adequacy, market share, quality performance, or a patient population it cannot easily serve without you, and to the extent you have a credible alternative to signing this deal. A provider the payer cannot replace, with a real walk-away, can move terms. A replaceable provider that will sign anything cannot.

Source of leverageWhy it matters
Network importanceThe payer needs you to serve its members
Market share or qualityYou are hard to replace
A credible walk-awayYou can say no and mean it
Information and preparationYou can spot and contest unfair terms

Using leverage well

Leverage is finite, so spend it on the terms that matter most, the priorities you ranked while preparing. Trade concessions on low-priority terms to win the benchmark trend, the loss cap, or the data rights that actually drive your economics. And use information as leverage even when market power is limited: an organization that clearly understands the contract can win fairer terms simply by identifying and pushing back on the ones that are unreasonable, because payers adjust terms they know you have caught.

Key takeaways

  • Government-program terms are largely fixed; commercial and Medicare Advantage terms are genuinely negotiable.
  • Leverage comes from mattering to the payer and from a credible walk-away, plus the information to spot unfair terms.
  • Spend finite leverage on your highest-priority terms, and use preparation itself as a form of leverage.

Check your understanding

What most often gives a provider organization real leverage in a value-based negotiation?

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