Course
Primary Care Transformation
The delivery-side course for practices: why primary care is the center of value, building the care team, empanelment and panel management, access and proactive care, behavioral health and social needs integration, and the economics of making transformation stick.
By the end of this course, you will be able to:
- Explain why primary care sits at the center of every population-based payment model
- Build a care team in which each member works at the top of their license
- Use empanelment and panel management to take responsibility for a defined population
- Redesign access and integrate behavioral health and social needs into primary care
- Assess the economics that make advanced primary care sustainable or fragile
Why Primary Care Is the Center
The evidence that primary care produces value, what distinguishes advanced primary care from traditional practice, and the current, recently narrowed model landscape.
The Team
Advanced primary care as a team sport: who is on the team, the standing orders and huddles that make delegation real, and the empanelment that defines the panel.
Redesigning Access and Care
Getting patients in when they need care, acting before they ask, and delivering care management from within the practice.
Integrating the Whole Patient
Bringing behavioral health into the practice through collaborative care, addressing social needs proportionately, and managing chronic disease and prevention systematically.
Making Transformation Stick
The honest economics of transformation under fee-for-service, leading change without burning out the team, and what makes advanced primary care durable.